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We had a lovely Technology Exchange session with @followbeezy the other day, en #employeeexperience. We've got the recording for you, as well as 10 lessons captured by @Bynghall. http://ow.ly/EVFg50EaRhX #EX #dwginstitute
A3: Gaps in #customerexperirence are hard enough for most orgs to align on + close.
The #employeeexperience is worse. I sometimes joke that #EX is priority #11 on a top ten list of #CIO priorities. Not in 2021. but normally.
Upshot: Much work to do in both areas.
#CIOChat
#CIOChat Q3. Do IT business partners perceive these gaps as well and supportive of making the transformation needed to respond?
You may have a great employee experience program but how do you quantify the ROI? My session is on March 24 @ 11:00 am PT // 2:00 pm ET. The full programme is here - https://rfr.bz/t28lsv2 #hrt2021 #EX
Agregamos el capítulo 11 de #Ex-Arm a la web
https://anime-esp.com/emitiendose/ex-arm-3685?nocache=true
Three #CustomerExperience Principles That Can Help Propel #EmployeeExperience. (Forbes) #CX #EX https://buff.ly/2U6wD1t
